We are looking for a versatile and enthusiastic Sales and Community Associate to drive our sales initiatives and ensure smooth administrative operations. This hybrid role offers the flexibility of working both remotely and on-site, providing an exciting opportunity to be part of a growing coworking space.

Job Description:

• Sales Champion: Actively seek out and pursue new sales opportunities, particularly in virtual office services, business address registration, bookings, collaborations, and events space as well
• Community Building: Cultivate a sense of belonging among members by organizing events, facilitating networking opportunities, and creating a supportive environment.
• Customer Relationship Management: Build strong relationships with existing members, anticipating their needs, and providing exceptional service to enhance their experience.
• Administrative Support: Assist with administrative tasks related to sales, such as maintaining CRM records, processing memberships, and preparing sales reports.
• Daily Operations: Manage the coworking space on a day-to-day basis, ensuring tidiness and cleanliness. Maintain a clean and organized front desk area and communal spaces.
• Online Media Engagement: Monitor and respond to inquiries and comments on our social media platforms, emails, CRM software (Hubspot) promptly and professionally.

Qualifications:

• Proven experience in sales, customer service, or administrative roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office, Google Drive, Canva, Trello, HubSpot, and similar tools. Training is available if needed.
• Ability to work independently and as part of a team.
• Positive, proactive, and adaptable to fast-changing situations.

Benefits:

• Competitive salary and performance-based bonuses.
• Flexible working hours with a hybrid work arrangement.
• Access to all coworking space amenities.
• Opportunities for professional development and growth.
• A vibrant and supportive community of professionals.

We are looking for a friendly and organized Front Desk and Administrative Associate to be the first point of contact for our members and visitors. You will ensure smooth operations of the front desk and support administrative tasks to enhance the member experience.

Key Responsibilities:

• Front Desk Management:

  • Greet and assist members and visitors with a welcoming and professional attitude.
  • Handle check-ins and check-outs, and manage access to the coworking space.
  • Answer phone calls and respond to emails promptly.

• Administrative Support:

  • Assist with day-to-day administrative tasks such as mail sorting, booking management, and record keeping.
  • Maintain office supplies and ensure the workspace is tidy and organized.
  • Help with event coordination and setup.

• Customer Service:

  • Address member inquiries and requests efficiently, providing exceptional customer service.
  • Resolve any issues or complaints with a positive and proactive approach.
  • Facilitate communication between members and the management team.

• Daily Operations:

  • Manage the coworking space on a day-to-day basis, ensuring tidiness and cleanliness.
  • Maintain a clean and organized front desk area and communal spaces.
  • Report any facility-related issues or maintenance needs promptly.

• Social Media Engagement:

  • Monitor and respond to inquiries and comments on our social media platforms, emails, CRM software (Hubspot) promptly and professionally.
  • Share information about events, promotions, and community activities to engage our online audience.

• Security and Access Control:

  • Ensure the security of the coworking space by monitoring access and enforcing security protocols.

• Event Support:

  • Assist in coordinating and managing events, ensuring they run smoothly and effectively.

Qualifications:

• Proven experience in a front desk, receptionist, or administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and basic IT tools.
• Ability to work independently and as part of a team.
• Positive, proactive, and adaptable to fast-changing situations.

Benefits:

• Competitive salary.
• Access to all coworking space amenities.
• Opportunities for professional development and growth.
• A vibrant and supportive community of professionals.